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Q: What’s the difference between a continuing education unit (CEU) and a contact hour? Are they interchangeable?

A: Although many people use the term CEU, they are not the same as contact hours. The American Nurses’ Credentialing Center Commission on Accreditation (ANCC) and most of the state providers follow the contact hour calculation. In reality, it takes 10 contact hours to make a CEU, so one contact hour equals 0.1 CEU.

Q: Can CE contact hours apply to RN, LPN, and all types of nurses?

A: The activity is designed to address RNs. In California, LVNs are allowed to receive credit from RN programs. LPNs and LVNs should check with their own state agency.

Q: What allied health personnel can use nursing contact hours?

A: Many allied health personnel are permitted to use nursing contact hours for recertification or relicensure. We already know that surgical technologists and radiology technologists may be able to use nursing contact hours. Educational Dimensions can research this and provide a definitive answer.

Q: What’s the difference between Category I and Category II programs?

A: In some states, the programs credentialed by that state’s credentialing body are designated differently from programs credentialed by another body. Both categories are acceptable, but there is a limit to the number of Category II (another process) contact hours acceptable for relicensure.

There is an accreditation statement on the Educational Dimensions flyer giving information on the provider’s accrediting bodies. This may answer any questions. Partners may Contact Educational Dimensions with your CE questions.

Q: Texas has a regulation addressing Type I or Type II contact hours. What type are Educational Dimensions’?

A: We fulfill the requirements for Type I contact hours. This is good, because there's no limit to the number of Type I hours the RNs can use.

Q: My state doesn’t require nurses to have CE for relicensure. Do the CE credits (contact hours) have any value to them?

A: Relicensure is only one use of CE contact hours. Some nurses have certification in a specialty like pediatrics, critical care, perioperative (operating room), emergency care, etc. They are required to recertify by examination or through continuing education. As of 2003, re-certification through ANA requires that 50% of the contact hours come from ANCC accredited or approved providers.

Another consideration is that although the state may not require CE for basic relicensure, they may require it for the advanced practice nurse (nurse practitioner or clinical nurse specialist). The only way to find out this little detail is to research the state regulations or email Educational Dimensions for specific information.

Finally, we need to recognize that if the program has had CE credit awarded, it has gone through a planning process by continuing education providers. This is like a “stamp of approval” indicating that content is appropriate, learner objectives are established, time frame and learning methodologies are appropriate and the speaker is qualified. So, even if CE credit is not needed, an astute nurse will know that CNE is a worthwhile learning activity.

Q: Why are license numbers or social security numbers required on the registration form? Does it matter which one is provided?

A: When nurses and other allied health personnel apply their contact hours to relicensure or recertification, the body overseeing this process makes the rules. They determine which number should be used.

Nurse participants can provide guidance on this, but unless otherwise indicated, Educational Dimensions uses the RN license number. When auditing licensees, most organizations use the license number to track RNs. Florida has introduced a new electronic tracking system requiring entry of the license number only.

Participants are concerned (and rightly so) about security related to license and social security numbers. Faculty members are made aware of confidentiality and security issues surrounding the registration form and keep the forms safe until turned over to Educational Dimensions. At the provider’s end, we follow stringent security guidelines to protect participant information. Name lists are not distributed or sold.

Q: When will the nurses receive their certificates?

A: The Boards require certificate issue within 90 days. We are well within that timeframe. If all information is complete and legible, average time for certificate return is two-three weeks following submission of completed evaluations and the registration form. Original documents (not faxed or reproduced copies) are required.

Q: Is a post-test necessary for CE?

A: A post-test is not a requirement for CE.

Q: Why are evaluations necessary for CE?

A: Evaluations are required for CE and their content is dictated by the approving body. They want every assurance that the end user (the participant) receives the best educational experience.

Speakers should review the evaluations before submitting to Educational Dimensions. Participant feedback can be very helpful in identifying opportunities to improve a presentation.

Q: Why is there an option on the evaluation form for Iowa folks to submit directly?

A: Iowa regulations require this. The system is a kind of check and balance idea, so nurses can complain directly to the Board about poorly-done programs. Our experience is that nurses will complain directly to the speaker if they're not getting what they need.

Q: Can contact hours be issued retroactively?

A: Contact hours cannot be issued retroactively. Programs must be credentialed before contact hours can be awarded.

Q: Can two or more programs be combined for more contact hours?

A: Yes, as long as the content delivered in the combined programs is the same as in the two single programs and the participants meet the learner objectives.

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